Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? This page explains how to reach us and what we can (and can't) help with.
How to Reach Us
The quickest way to contact the team is by email at [email protected]. We read every message and try to respond within a couple of business days, though busier periods can mean a slightly longer wait. Please include as much detail as possible — the casino name, the page you were reading, or a link to the offer in question — so we can look into it properly.
What We Can Help With
- Corrections or updates to information on a review, bonus, or licensing detail
- Questions about how we assess and rank sites like BetPanda, CoinPoker, Cryptorino, and the other operators featured on ladysovereign.com
- General feedback on the site's content, layout, or usefulness
- Reports of broken links, outdated bonus terms, or factual errors
What We Can't Help With
We're an independent review and comparison site — we don't operate any of the casinos listed here, and we can't access, manage, or intervene in individual player accounts. If you have a dispute over a deposit, withdrawal, bonus, or account verification with a specific casino, that has to be raised directly with that casino's own support team, since only they hold your account details and transaction history.
If you're unsure how licensing or eligibility works for a particular site, our About Us page explains more about how we research and cover this industry. For anything related to state-by-state legality or offshore licensing, we recommend also checking your own state's current gambling laws, since these can change and vary widely across the US.
Feedback on Your Own Experience
If you've played at a crypto casino we've reviewed, we're genuinely interested in hearing how it went — payout speed, support responsiveness, whether the no-KYC process worked as described, and so on. Real player feedback helps us keep our write-ups accurate and catch anything that's changed since we last checked a site. We don't publish user testimonials as reviews, but this kind of input does inform how we revisit and update pages over time.
Before You Get in Touch About Gambling Concerns
If your message is about struggling to control your gambling, spending more than you intended, or feeling unable to stop, please don't wait for a reply from us. Contact the National Problem Gambling Helpline at 1-800-GAMBLER, available across the US, or visit our Responsible Gambling page for tools and support options. Keep in mind that offshore crypto casinos generally don't offer the same self-exclusion tools or player protections as state-regulated operators, so building in your own limits matters even more when playing on these platforms.
Legal and Site Policy Questions
For questions about how we use information you send us, or the terms that govern use of this site, see our Terms and Conditions page. Nothing on ladysovereign.com, including anything we send you by email, should be read as legal, tax, or financial advice — for questions about your specific situation, including tax obligations on crypto gambling winnings, please consult a qualified professional.
This site is intended for adults only, and every casino we cover sets its own minimum age requirement of either 18 or 21 depending on jurisdiction — always confirm the applicable age limit before signing up anywhere.